PATIENT & VISITOR INFORMATION

General
Information

Find Us
Location & Directions

Appointment
Check-In

Telemedicine
Zoom Check-In

COVID-19 Information
& Precautions

General Information

Book Online Appointment

Alaska Family Dermatology
3340 Providence Drive
Suite A358
Anchorage, AK 99508

907-268-2067 – Main
877-225-6494 – Main Toll-Free
855-395-0858 – Fax Toll-Free

Location and Directions

We are located in the main Providence building, Tower A suite 358 on the third floor.

Beginning July 18, 2022, all Public Parking Structure 2 (PS2) entrances will be open. The closest entrances to our office are on the 3rd level. This is the parking garage across the street from the Alaska Airlines Center and connected to the hospital. In addition Entrance 4 by the pharmacy and Providence Imaging Center is open, as is Main Entrance 3. Masks are required for all persons 2 years and older.

Appointment Check-In

For checking in online for your appointment it limits the time in the waiting room and helps us get you back to a room faster. It is best accomplished with a laptop or desktop computer. Using the messaging system, you can only attach one photo per message. Multiple messages can be sent.

If you have a phone or Ipad, you should download our on-patient app (Android | Iphone)to make checking-in easier. Using browsers on your phone might result in errors. It takes about 10 minutes to complete & you should do it all in one setting without navigating away from the page or inaction for more than 10 minutes. For more on navigating our OnPatient Portal – Click Here.

An email will show up in your inbox as “Connect with Dr. Gina Brown” – Click the Sign up Now. This email expires 7 days from the day it was sent.

When it asks for DOB and phone number, it will be the patient DOB and the phone number you provided for us.

Once you get signed in follow our OnPatient Portal Instructions.

Checking in for a Zoom appointment (new patient)

Once you get checked in and all three consent forms all completed, we will need some good quality photos from you so the Dr can take a look at your spots of concern

If you have closed out the tab that you had open when completing your Onpatient paperwork you will need to open a new tab on your laptop/desktop or download the Onpatient app on your smartphone. Do not try to go back through the link we sent via email, it won’t let you back in. You should go to www.onpatient.com and log in

Once you open a new tab get logged back in using your email we have on file and the password you created

Once you get signed in you will click navigate to the Messages section, learn more here.

Once you click on the inbox, you’ll see the Send Message button. This is where you will send us photos! The message will require a subject line (please state the location of the photos) and will also only let you do one photo per message, so you might have to send us multiple messages. Two or three photos is usually sufficient.

COVID-19 Information & Precautions

Updated COVID Policies

Updated COVID Policies (7/1/2022)

Health Screening Required to enter Building – Please answer these questions

1. Have you tested positive for COVID-19 in the last 10 days?

2. Have you had close contact with someone with COVID-19 in the last 10 days?

3. Do you have any of the following symptoms: Fever or chills, Cough, Shortness of Breath, Congestion or runny nose, Headache, Fatigue, Sore throat, Muscle or body aches, new loss of taste or smell, Nausea, vomiting, diarrhea?

If you answer yes to any of these questions the day of your appointment, please call our office.

Exposure

If you have had an exposure or someone in your family has possibly had a COVID-19 exposure, or has a pending COVID test, please call to cancel your appointment & discuss options with our office immediately. Let us know the date of exposure and we will inform you when we can rebook your appointment. Some appointments may be able to be done through telemedicine.

Masks

Masks are required for all people over the age of 2. We do not allow handkerchiefs, buffs, or neck gaiters to suffice as masks. You may be asked to exchange your face covering for one that we provide you. Masks must be worn at all times and cover your mouth & nose. If Dr. Brown would like to look under your mask, she will let you know and both parties will agree not to talk while she is looking at the skin under the mask.